Privacy Policy

Lacy Frazer Coaching & Consulting ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information we collect through our website, theticketfm.com, and related services.

This Privacy Policy explains what information we collect, how we use it, how we share it, your privacy rights, and the choices available to you. By using our website, you agree to the practices described in this Privacy Policy.

We collect limited personal information from users of our website.

Information You Provide Directly

We may collect:

• Name
• Email address

This information may be collected when you register for classes or events, complete contact forms, subscribe to newsletters or updates, communicate with us, or otherwise voluntarily provide information.

Information Collected Automatically

When you visit our website, certain technical information may automatically be collected, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages visited
• Time spent on pages
• Referring website information
• Website interaction data

This information may be collected through cookies and similar technologies.

We use personal information to:

• Provide requested services
• Manage class registrations and scheduling
• Communicate with you
• Send requested updates or newsletters
• Improve website performance and user experience
• Analyze website traffic and trends
• Maintain security and prevent fraud
• Comply with legal obligations

We do not use personal information for automated decision-making or profiling that produces legal or similarly significant effects.

We use trusted third-party service providers to operate our website and services, including:

• Squarespace — website hosting and analytics
• Acuity Scheduling — class registration and scheduling

These providers may process personal information on our behalf subject to their own privacy and security practices. We may also use standard analytics, security, and communication tools necessary to operate our website and business.

Our website may use cookies and similar technologies to:

• Remember user preferences
• Improve website functionality
• Analyze traffic and usage patterns
• Maintain website security

You may control cookies through your browser settings. Disabling cookies may affect website functionality. Where required by law, we honor applicable consent and opt-out requirements related to cookies and tracking technologies.

We do not sell personal information for monetary compensation.

We also do not knowingly share personal information for cross-context behavioral advertising as defined under applicable privacy laws.

We retain personal information only for as long as reasonably necessary to:

• Provide requested services
• Maintain business and tax records
• Comply with legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

Depending on your state or country of residence, you may have rights regarding your personal information. These rights may include:

• The right to know what personal information we collect
• The right to access personal information
• The right to correct inaccurate information
• The right to request deletion
• The right to opt out of certain data uses
• The right to data portability
• The right to non-discrimination for exercising privacy rights

If we deny a privacy request, you may appeal the decision by contacting us at lacyfrazercoaching@gmail.com.

We will review and respond in accordance with applicable law.

Where required by applicable law, we recognize browser-based opt-out preference signals, including Global Privacy Control (GPC).

California residents may have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

During the past 12 months, we may have collected:

• Identifiers (such as name and email address)
• Internet or electronic network activity information
• Device and usage information

We collect this information for the business purposes described in this Privacy Policy. We do not knowingly sell or share personal information as defined under California law.

California residents may exercise applicable rights by contacting us at lacyfrazercoaching@gmail.com.

If you access our website from outside the United States, your information may be transferred to and processed in the United States.

Where the European Union General Data Protection Regulation (GDPR) applies, we process personal information based on:

• Consent
• Legitimate business interests
• Performance of a contract
• Compliance with legal obligations

Individuals subject to GDPR may have additional rights, including access, correction, deletion, restriction, objection, and data portability rights. You also have the right to lodge a complaint with your local supervisory authority.

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13 in violation of the Children's Online Privacy Protection Act (COPPA).

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete it.

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage users to review the privacy policies of any external websites they visit.

We may update this Privacy Policy periodically.

Any updates will be posted on this page with an updated "Last Updated" date.

Continued use of the website after changes become effective constitutes acceptance of the revised Privacy Policy.